HO 3800 cu. ft. Cylindrical Hopper – Product Support

HO 3800cf Cylindrical – Product Support


General Problems and Inquiries

If your model arrives with damage or there is any other issue, the best thing to do is to contact our support team. They take care of all of our warranty repairs and they are all swell guys. The toll-free number is 1-855-LRC-6917 (1-855-572-6917) (outside North America, +1 905-474-3314 or 905-474-3324). You can also email us – click here.


Some customers are reporting that they have received 3800 cu.ft. hoppers with warped trucks. If you’re not happy with the trucks on your model. Drop us an email including a photo of the box ends of your 3800 models and we’ll send you replacements.

COTS labels

When we launched the 3800 cu.ft. hopper we received immediate feedback from potential customers telling us NOT to put the COTS labels on the models because these changed over time (from none to single to double).

We went overboard though and even removed them from cars that should actually have had them! Fortunately we make a range of different COTS decals and we will send them to anyone that wants them FOR FREE! Just email us with a photo of the box ends of your 3800 models along with your address and we’ll send them out to you.

3800 cu.ft. Cylindrical Hopper Parts Diagram

 3800 Hopper Exploded parts diagram

3800 cu.ft. Cylindrical Hopper Manuals

  Instructions (English)
  Instructions (Français)

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Where Can I Purchase Your Products?
Rapido Trains Inc. products can be ordered from any hobby retailer or directly from us. All prices shown are MSRP (Manufacturer's Suggested Retail Price). Dealer may sell for less.

With the exception of some accessory items, all Rapido Trains Inc. products are produced strictly to reservations placed before the appropriate order deadlines. Avoid missing out by reserving in advance with your dealer. To make sure that you do not miss a deadline sign up for our newsletters.

What About Previous Releases?
Our web site lists currently available or upcoming products only. Rapido Trains Inc. has produced many other cars in the past that may still be on dealers shelves. For a complete Excel listing of all products, past and present, right-click here and "Save as..." to a location on your computer.

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